First City Monument Bank (FCMB) has unveiled a major upgrade to its mobile banking app, introducing several new features designed to reward customers, simplify banking and improve the overall digital experience.
Leading the update is a new Reward Points system that allows customers to earn and redeem points through transactions carried out on the FCMB Mobile App. The initiative is aimed at rewarding customer loyalty by turning everyday banking activities into tangible benefits.
The upgraded app also introduces a Regal Premium Lifestyle Subscription, giving users access to exclusive lifestyle benefits across travel, dining and entertainment. In addition, new-to-bank customers will enjoy three months of free transfers.
As part of its drive to promote financial growth, FCMB has integrated mutual fund investments into the app, enabling customers to invest and grow their wealth without using multiple platforms.
To further improve customer service, the bank has launched “Chat with Temi,” an intelligent in-app assistant that provides instant support and helps resolve customer issues more quickly.
Speaking on the new features, FCMB’s Divisional Head of Payments and Solutions, Oladipo Alabede, said the bank remains committed to developing innovative solutions that meet the changing needs of customers.
“At FCMB, we are constantly innovating to meet the evolving needs of our customers. These features are designed to provide convenience, reward loyalty and empower our customers to do more with their finances right from their mobile devices,” he said.
In line with its financial inclusion strategy, the bank has also simplified the process of upgrading customer accounts from Tier 1 to Tier 2, allowing users to access enhanced banking services without visiting a branch.
Customers can now instantly request and activate virtual cards directly from the app, making online payments faster, easier and more secure.
Also speaking, FCMB’s Divisional Head of Personal Banking, Adetunji Lamidi, said the latest improvements reflect the bank’s commitment to digital transformation.
“These upgrades reflect our technology-driven strategy to build a smarter, more intuitive banking platform. By integrating intelligent support systems like Temi and enabling instant services such as virtual card activation, we are redefining convenience and accessibility in banking,” he said.
The latest upgrade reinforces FCMB’s commitment to innovation, customer satisfaction and digital excellence, positioning its mobile app as a one-stop platform for seamless, rewarding and future-ready banking.
The bank encouraged customers to update or download the FCMB Mobile App from their preferred app store to enjoy the new features and take greater control of their financial journey.
